Terms of Service
These terms cover two things: using this website, and what happens if you hire KWICC. The website terms apply to everyone. The engagement terms are a summary — the contract we sign with you is what actually governs the work.
Last updated: 16 July 2026
1. Using this website
You're welcome to read, share, and link to anything here. You may not copy the site's design or content to pass off as your own, attempt to break into or disrupt it, or use it to send unsolicited commercial messages.
2. What's on this site isn't an offer or a guarantee
Prices shown on this website are starting points to help you judge whether we're in your range. They're not quotes and they're not binding. The only number that binds either of us is the one in a written proposal we send you and you accept.
Timelines given here — "typically 3–5 weeks", and similar — are honest estimates based on typical scope, not promises for your specific project. Your written proposal will contain the timeline we're actually committing to.
3. Enquiries and the free strategy call
Submitting the contact form doesn't create a contract or oblige either of us to anything. The strategy call is genuinely free and carries no obligation to hire us. Anything you tell us on that call about your business, we keep confidential, whether or not you go on to become a client — and whether or not there's an NDA in place.
4. How engagements work
If you hire us, the arrangement is normally:
- We agree a written scope and a fixed price before work starts.
- Work that falls outside that scope is quoted separately and only begins once you approve it. We don't bill you for scope creep you didn't agree to.
- You get a private link with working software, updated weekly.
- Payment terms, milestones, and any deposit are set out in your proposal.
- Retainers are monthly and you can cancel them at any time. We don't lock clients in.
Where anything in your signed proposal or contract conflicts with this page, the signed document wins.
5. Who owns what
On final payment, the source code, designs, and assets we produce for your project become yours outright, and we hand over the hosting, domain, and service accounts we set up in your name. You own it — there's no licence fee and nothing to keep renting from us.
Two sensible exceptions, which are standard in this industry:
- Third-party open-source components stay under their own licences. Your ownership of the project doesn't change the terms of the libraries it's built with.
- We keep the right to reuse our own general know-how, techniques, and any pre-existing internal tools we brought to the project. We don't reuse anything specific to your business.
Until final payment is made, the work remains ours. We'd rather say that plainly here than surprise anyone with it later.
6. Showing your project in our portfolio
We may list work we've done for you — the name, a description, and a link — unless you ask us not to. If you'd prefer we didn't, tell us and we'll leave it off, no argument. We never publish confidential details, internal metrics, or anything covered by an NDA.
7. What we need from you
Projects run on time when feedback, content, and access arrive when we ask for them. Delays on your side move the timeline. You confirm that any content you give us — text, images, logos, data — is yours to use, and that you're not asking us to build something unlawful.
8. Support and warranty
Every project includes 30 days of support after launch, during which we fix defects in what we built at no charge. That covers our work behaving incorrectly. It doesn't cover new features, changes of mind, third-party services breaking or changing their terms, or problems caused by changes someone else made after handover.
We can't guarantee business results. We can't promise a specific number of leads, a conversion rate, or a search ranking — anyone who does is guessing. What we commit to is building what we agreed, to a professional standard, on the timeline in your proposal.
9. Liability
To the extent the law allows, our total liability for any claim connected to an engagement is limited to the fees you paid us for that engagement. We're not liable for indirect or consequential losses — lost profits, lost data, or lost business opportunity.
Nothing here limits liability for anything that can't legally be limited, including fraud or gross negligence.
10. Ending an engagement
Either of us can end a project with reasonable written notice. If you cancel, you pay for work completed up to that point and we hand over what's been paid for. Retainers can be cancelled at any time and stop at the end of the current month.
11. Changes to these terms
We may update these terms. The version on this page at the time you engage us is the one that applies to that engagement — we can't change the deal on you retroactively.
12. Governing law
These terms are governed by the laws of India, and disputes are subject to the courts of India.
13. Contact
Questions about these terms? Email hello@kwicc.com or use our contact page.